Monitoring - A fix has been implemented and we are monitoring the results.
Aug 06, 2024 - 09:16 CST
Update - We are continuing to work on a fix for this issue.
Aug 05, 2024 - 10:27 CST
Identified - We are currently experiencing issues with our third-party provider that manages two-factor authentication (2FA) for our application. This issue may impact some users' ability to successfully log in using 2FA.
We will continue to monitor the situation and provide updates as we learn more and notify users as soon as the issue is resolved or if there are any significant changes.
Jul 31, 2024 - 12:02 CST
Reporting API
Operational
90 days ago
99.12
% uptime
Today
Core API
Operational
90 days ago
99.22
% uptime
Today
Main Application UI
Operational
90 days ago
99.91
% uptime
Today
Security API
Operational
90 days ago
99.22
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Sep 12, 13:26 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 28, 16:35 CST
Update -
We have confirmed the root cause of the issues with Facebook data synchronization, specifically for Ads and Campaigns. Our team has implemented a fix in our test environment and is currently performing thorough testing to ensure that the fix does not impact any other components. We will proceed with deploying the fix to production once we have verified its effectiveness.
Thank you for your continued patience as we work to resolve this issue.
Aug 27, 16:32 CST
Identified -
We are currently experiencing issues with Facebook data synchronization, specifically for Ads and Campaigns. Our team is aware of the situation, has identified the potential root cause, and will be working on a fix throughout the day. We appreciate your patience as we resolve this issue.
Aug 27, 08:13 CST