Facebook Ads Service Disruption

Incident Report for AdClicks

Resolved

This incident has been resolved. Thank you for your patience

All of your reports should have up-to-date data, Please contact customer support in case you need help.

Posted Sep 01, 2023 - 07:56 CST

Identified

We are experiencing some limitations from our provider, Supermetrics, API's Connection.

In consequence, AdClicks stopped receiving Facebook data as of this week.

We are currently working with them and we should start gathering data no later than today.

Posted Aug 31, 2023 - 09:36 CST

This incident affected: Reporting API and Core API.